Last Updated: 18-09-19

British Airways launches its NDC Communications Hub as part of its commitment to providing partners with up-to-date British Airways NDC and documentation.

The main objective of the Hub is to centralise access to all its available online tools, providing clear and relevant information to a wider audience, in a much more accessible way.

The British Airways NDC Communications Hub is now available via the following URL:

The key features of the Hub are as follows:


NDC Helpdesk
  • All questions and requests for registration, technical or other support can be raised via our NDC Helpdesk .

  • NDC Registration Support
  • We have tried to demystify the NDC registration process by providing an easy guide to identifying the key steps to register based on your business model and connection method.

  • Latest Commercial News for NDC
  • British Airways NDC news and updates will be made available on the homepage of the NDC Communications Hub. If you would like to receive specific types of communication directly via email, please let us know by subscribing here .

  • Capability Delivery Roadmap for British Airways NDC
  • British Airways is continuing to develop and enhance its NDC functionality and you can find a roadmap of our planned deliveries. See our NDC Roadmap

  • Technical Documentation for all APIs
  • All the detailed technical information needed to connect and consume the British Airways NDC APIs. See our NDC API Technical Documentation

  • NDC Sandbox Tool
  • For an easy way to test out the British Airways NDC functionality, in a front-end booking tool, you can now use our test tool. For each action you take on the test tool, you will be able to retrieve the xml logs as examples to aid your development. See our NDC Sandbox Tool

  • NDC API Service Status
  • An up-to-date performance status of all NDC APIs will be available. (Coming Soon)

  • NDC API Release Management
  • British Airways is now providing detailed online Release Notes to inform our partners what functionality we have delivered or fixed. See our NDC API Release Management

  • Subscribe to NDC Communications
  • If you would like to subscribe to our NDC Communications, you can click the 'Subscribe to Comms' button on the NDC Communications Hub homepage. See the Subscribe to Mailing List page.

British Airways is keen to hear your feedback or suggestions , in order to improve its support.


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