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NDC Credit Voucher Issuance

Your Details

Contact Name *
Contact eMail *
Contact Phone *

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Agency Details

Agency Name *

Booking Details

Airline PNR *
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Lead Passenger LastName *
Original Booking Date *
Outbound Travel Date *
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Please note, our current policy applies for Voucher Issue where :
• Existing bookings ticketed any time, for travel (outbound or inbound) between 14th March 2020 and 31st October 2020
• New ticketed bookings made from 3rd March 2020 onwards for travel completed (both outbound and inbound) by 31st August 2021

Terms & Conditions

Book with Confidence & Flexibility for existing bookings.
We fully understand that many of our joint customers may want to change their travel plans given the evolving situation, so we have put a number of measures in place so that they can Book with Confidence on British Airways.

As part of our Book with Confidence & Flexibility for existing bookings policy, this webform is for NDC credit voucher issuance of British Airways 125 tickets.

For full details of the policy please CLICK HERE or navigate to the relevant NDC Trade Support pages on

Within the policy, the NDC credit voucher option provides the ability to retain the unused value of a valid ticket towards future travel as a credit.

New travel must be completed
(outbound & inbound) by 30th April 2022.
  • The total value is carried forward. This includes the fare, taxes, fees & charges which appear on the original ticket.
  • By opting for ‘credit’ you are forfeiting the T&Cs of the original ticket and are accepting a new offer as ‘credit’ for future travel which is non-refundable.
  • Confirmation of opting for ‘credit’ applies once this COVID webform is completed.
  • The customer must retain their ticket number and quote this when they are ready to make a new booking.
  • Any associated pre-paid bags and meals (ancillaries) will be refunded to the original form of payment. For pre-paid seats the original value will remain associated to the booking. Seats must be re-booked for the new flights. Additional collection maybe required depending on new seat category

To submit your request, complete this webform and you will first receive an email confirming your submission and then within 48 working hours hrs another email confirming if a voucher has been issued

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