British Airways offers a Cooling-off period for bookings made via its NDC APIs. We are now able to provide a full refund for unchanged bookings. Please be aware that the Cooling-off period is only offered until 24 hours prior to departure.
Cooling-off period scenarios:
1. Instant Purchase - Cooling-off period 24 hours from ticket issuance.
2. Confirm Held Booking - Cooling-off period until 23:59 local time on the day of ticket issuance if ticketed on a different day as booking creation.
3. Confirm Held Booking - Cooling-off period 24 hours from booking creation, if ticketed on same day as booking creation.
When you request a refund quote via OrderRehop API (version 3 only) the API will return the Cooling-Off period time limit, if the request was made within an active Cooling-off period. The time limit will be returned in GMT in the OfferExpirationDateTime element.
<ReshopOffers> <ReshopOffer OfferID="OFFER1" Owner="BA"> <OfferExpirationDateTime>2021-06-23T14:30:00.000Z</OfferExpirationDateTime> <TotalPrice> <SimpleCurrencyPrice Code="GBP">1888.16</SimpleCurrencyPrice> </TotalPrice>