Order Change Notifications provide BA with the ability to send messages to inform Travel Agents/Service Providers in an unsolicited manner of involuntary changes to Orders, for instance, schedule changes. BA will send the OrderChangeNotif message to Travel Agents/Service Providers who have subscribed to receive these messages. The OrderChangeNotif message will be sent for disruption events (both planned and operation events).
BA will send the OrderChangeNotif message for the following disruption events:
Depending on the type of disruption BA may or may not have rebooked the disrupted flight on to an alternative flight.
Action types are also used in the OrderChangeNotif message to identify which Order Items have been removed from the Order (Action Type “Cancel”) and which have been added to the Order (Action Type “Create”).
Seller follow-up actions will also be displayed in the OrderChangeNotif message to identify the allowed actions on the booking after disruption.
The channels and applications which are in scope of this project are those that support the servicing of NDC bookings and support disruption notification messaging for NDC bookings:
The messages published contain the following details:
Please apply online : https://ndc.ba.com/nnotif/register
Required information for registration
Sublive Disruption Manager (ndc-sdm) provides Travel Agents the ability to disrupt the bookings they have created in order to receive the OCN. BA will send the OrderChangeNotif message to Travel Agents/Service Providers who have subscribed to receive these messages.
NDC to provide a new API for any agent who wish to test the end to end disruption process - by disrupting the orders they have created, re-accommodating passengers and receiving order change notifications. Agents can access the API via Sandbox or their own tool to carry out testing of NDC API's. This requirement extends the features available in the NDC Booking tool to include:
If you are not able to build this tool yourselves, we have implemented the tool. Please follow the link to our NDC Sandbox UX Tool
This is a Push API service, please register with your Endpoints to receive OCN messages.
BA will send OrderChangeNotif message to Travel Agents/Service Providers who have subscribed to receive messages for disruption events, and they will only receive messages about bookings they created, and only for those bookings that were created through the NDC channel.
The OrderChangeNotif message will be sent to the endpoints exposed by the Travel Agent/Service Provider.
BA will not expect Travel Agents/Service Providers to send the Acknowledgement message (this will be implemented later).
The OrderChangeNotif message contains the full view of the booking and accountable documents (both eTicket and EMD details)
If an agent needs to change an IT Fare, they cannot pay with a credit card. They can only pay with BSP cash
|Pre-Live||Shop and Order - test - Shop and Order - test|
|Live||Shop and Order - live - Shop and Order|